Start for free with the complete ticket workflow. For more panels, automations, longer retention and export there are Pro, Business and Enterprise. Each plan applies to one Discord server.
Free
Free
For getting started and small communities.
Complete ticket workflow with dashboard
All seven support templates
Transcripts, statistics and ratings
Panels3
Forms1
Automation rules1
Snippets10
Creator notifications1
Share links for transcripts–
Transcript retention90 days
Audit log history7 days
Statistics period30 days
CSV export–
REST API and webhooks–
Custom branding–
Priority support–
Popular
Pro
€6.99 per month€69.99 per year
or €69.99 per yearYou save €13.89 vs. monthly
For active communities with automations.
More panels, forms and automations
Share links for transcripts
Longer statistics and retention
Panels10
Forms10
Automation rules10
Snippets50
Creator notifications5
Share links for transcripts✓
Transcript retention365 days
Audit log history90 days
Statistics period180 days
CSV export–
REST API and webhooks–
Custom branding–
Priority support–
Business
€19.99 per month€199.99 per year
or €199.99 per yearYou save €39.89 vs. monthly
For professional support teams with API, export and long history.
REST API and signed webhooks
CSV export and high limits
Two years of statistics and transcripts
Panels25
Forms50
Automation rules25
Snippets200
Creator notifications15
Share links for transcripts✓
Transcript retention730 days
Audit log history365 days
Statistics period730 days
CSV export✓
REST API and webhooks✓
Custom branding–
Priority support–
Enterprise
€39.99 per month€399.99 per year
or €399.99 per yearYou save €79.89 vs. monthly
For large communities and companies with their own identity.
Your own name, logo and bot profile
100 panels and 100 automations
Five years of retention, priority support
Panels100
Forms200
Automation rules100
Snippets1000
Creator notifications50
Share links for transcripts✓
Transcript retention1825 days
Audit log history1825 days
Statistics period1825 days
CSV export✓
REST API and webhooks✓
Custom branding✓
Priority support✓
All prices are final prices. No VAT is charged under the small business regulation (§ 19 German VAT Act).
All plans include ticket panels, private ticket channels, forms, claiming, internal notes, transcripts, statistics, ratings, business hours, automatic assignment, push notifications and the web dashboard. Limits are checked per server. Questions about plans: kontakt@meinticketbot.de
FAQ
Good to know
How do I subscribe?
In the dashboard under “Plan” for the server in question. Payment is handled by Stripe or PayPal. You only enter your payment details there.
Can I try everything first?
Yes. In the live demo you can test the dashboard with sample data, without signing in and without your own Discord server.
Is Free really free?
Yes, permanently and without payment details. Free includes the complete ticket workflow with panels, forms, transcripts and the dashboard. You only switch when you need more.
How long does a subscription run?
Monthly or yearly, you choose when booking. The monthly subscription renews automatically and can be cancelled at any time, effective at the end of the paid month. The yearly subscription costs less and initially runs for twelve months. After that it continues until you cancel, with one month of notice. You cancel right in the dashboard.
What does Enterprise add?
Your own name and logo in transcripts and the weekly report, your own bot display name and profile picture on your server, much higher limits, five years of retention and priority support.
Does a plan cover all my servers?
No, a plan always applies to exactly one Discord server. So you can book Business for a large server and keep running smaller servers on Free.
Can I switch plans?
Yes, at any time in the dashboard. The new plan applies immediately. Your previous subscription is cancelled automatically and no longer renews. Time already paid for is not refunded pro rata.
What happens after cancelling?
The server falls back to Free. Existing panels, forms and rules are kept, but new ones above the limit cannot be created. Transcripts are deleted after the plan’s retention period.
Consumers have a statutory right of withdrawal. Details are in the terms of use.
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